FAQ | TekStore

Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

Can I Request New Products Be Added To The Store?

Yes! Reach out to us as we have many products that we do not offer on this website.

Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

Are These Official Products?

Yes! All products are exactly as listed. If a brand name is advertised on our site that is exactly the brand you will receive!

How Long Does It Take To Ship?

Shipping typically takes within 5-10 business days unless you are located in Buffalo, NY where 2 day delivery is available.

How Often Do You Restock?

All products usually restock on a 3 weeks schedule. You can sign up for updates through our mailing list!